These Terms and Conditions (“Agreement”) govern your use of the Motocare.com.sa website (“Website” or “Service”) and any related services and features provided by Motocare (referred to as “Motocare”, “we”, “us”, or “our”). This Agreement is a legally binding contract between you (“User”, “you”, or “your”) and Motocare, a company operating under the laws of the Kingdom of Saudi Arabia.
By accessing or using our website or any of our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are acting on behalf of a business or legal entity, you confirm that you have the authority to bind that entity to this Agreement. If you do not agree with these terms or do not have such authority, you may not access or use the Website or Services.
Your continued use of the Website and Services constitutes acceptance of this Agreement, which shall have the same legal effect as a written, signed contract.
Accounts and Membership
By creating an account on the Motocare Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to take full responsibility for any actions associated with your account.
Motocare reserves the right—but is not obligated—to monitor or review newly created accounts prior to granting access to our services. Providing false, misleading, or incomplete information may result in suspension or termination of your account.
You must promptly inform us of any unauthorized use of your account or any other breach of security. Motocare is not liable for any loss or damage resulting from your failure to comply with this security obligation.
We reserve the right to suspend, restrict, or permanently disable your account if, in our sole judgment, you have violated any part of this Agreement or if your behavior negatively impacts our reputation or business operations. In such cases, you may be prohibited from creating a new account, and we may block your email address and IP address to prevent further registration.
Billing and Payments
You agree to pay all applicable fees and charges associated with your use of Motocare’s services in accordance with the pricing and billing terms in effect at the time of purchase or booking. All payments must be made using accepted payment methods provided on the Website or in our branches.
In the event that we identify a high-risk transaction, Motocare reserves the right to request verification documents, such as a valid government-issued ID and a recent bank statement matching the payment method used.
Motocare reserves the right to modify service offerings and pricing at any time without prior notice. We also reserve the right to reject or limit any service order at our sole discretion, including multiple orders placed under the same account, payment method, or billing/shipping address. Should any changes or cancellations occur, we may attempt to notify you using the contact details provided at the time of booking.
Accuracy of Information
While we strive to ensure all information on our website is accurate and up-to-date, occasional errors, omissions, or typographical mistakes may occur, particularly regarding service descriptions, pricing, availability, or promotional offers.
Motocare reserves the right to correct such errors at any time without prior notice, including after a booking has been placed. We may also update or remove content as needed to reflect accurate information. Unless required by Saudi law, we are under no obligation to update or clarify content, including pricing information, based solely on a specific update or refresh date displayed on the Website.
Third Party Services
If you choose to access, integrate, or use services provided by third parties through the Motocare Website, please note that your use of such services is governed solely by their own terms and conditions. Motocare does not endorse, monitor, or assume responsibility for any third-party service, including their content, data handling practices, or your interactions with their providers.
You agree that Motocare is not liable for any loss or damage arising from your use of or reliance on such third-party services, including their privacy policies or security procedures. By enabling such services, you expressly authorize Motocare to share your data as necessary to facilitate the functionality or access to those services.
Links to Other Resources
Our website may contain links to external websites, platforms, or resources. These links are provided for your convenience only and do not imply any endorsement, affiliation, or partnership with the linked entities unless explicitly stated.
Motocare is not responsible for reviewing or evaluating the content or services offered by these third-party resources. We do not accept liability for the actions, products, or content of other websites or businesses. You are solely responsible for reviewing their terms of use and privacy policies before engaging with them.
Prohibited Uses
You are strictly prohibited from using the Website or its Services in any manner that:
- Violates any applicable laws, regulations, or legal obligations in the Kingdom of Saudi Arabia or elsewhere.
- Infringes upon our intellectual property or the rights of others.
- Involves harassment, abuse, discrimination, or defamation.
- Submits false, misleading, or fraudulent information.
- Uploads or distributes malware, viruses, or other harmful code.
- Engages in data scraping, spamming, phishing, or crawling.
- Bypasses or interferes with security features of the Website or any connected third-party services.
- Promotes obscene, immoral, or unauthorized activities.
Motocare reserves the right to suspend or permanently terminate your access to the Website or Services if you are found to be engaging in any prohibited activity.
Intellectual Property Rights
All content on the Motocare Website, including but not limited to text, logos, graphics, designs, images, software, and trademarks, is the intellectual property of Motocare or its authorized partners. These rights are protected under applicable intellectual property laws in Saudi Arabia and international treaties.
Nothing in this Agreement grants you the right to copy, reproduce, modify, distribute, or exploit any part of the Website or its content without prior written consent from Motocare. Any unauthorized use of our intellectual property may result in legal action.
Disclaimer of Warranty
Motocare provides its Website and Services on an “as is” and “as available” basis. By using the Website, you acknowledge and agree that your use is solely at your own risk. Motocare makes no warranties—express or implied—including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, error-free, or that any defects will be corrected. We also make no warranty regarding the accuracy, reliability, or outcomes of using the Website or any information or services obtained through it. Any material downloaded or obtained through the Website is done at your own discretion and risk, and you are solely responsible for any damage to your device or loss of data.
Unless explicitly stated, Motocare does not provide warranties on any products or services purchased through the Website. No advice or information, whether oral or written, obtained from Motocare, shall create any warranty not expressly stated herein.
Limitation of Liability
To the maximum extent permitted by applicable Saudi law, Motocare, its affiliates, directors, officers, employees, agents, suppliers, or partners shall not be held liable for any indirect, incidental, special, punitive, or consequential damages. This includes, without limitation, loss of profits, revenue, goodwill, data, business interruption, or anticipated savings, arising from your use or inability to use the Website or Services.
Motocare’s total liability, regardless of the cause or nature of the claim, shall be limited to the amount you have paid to Motocare in connection with the Services during the one (1) month period preceding the event giving rise to the claim. These limitations shall apply even if the stated remedy fails of its essential purpose.
Severability
Each provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. If any provision or part of a provision is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the Agreement, and the remaining provisions shall continue in full force and effect.
Dispute Resolution
This Agreement, including its formation, interpretation, and enforcement, shall be governed by the laws and regulations of the Kingdom of Saudi Arabia, without regard to any conflict of law principles. Any disputes arising out of or related to this Agreement shall fall under the exclusive jurisdiction of the competent courts located in Riyadh, Saudi Arabia.
By using our Website and Services, you consent to the jurisdiction of these courts and waive any objection to venue or jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
Changes and Amendments
Motocare reserves the right to modify or update this Agreement, or any part of its terms related to the Website or Services, at its sole discretion and without prior notice. When changes are made, the updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the Website after any modifications constitutes your acceptance of the updated terms. We may also notify users via email or other contact methods provided by you, at our discretion.
Acceptance of These Terms
By accessing or using the Motocare Website and its Services, you confirm that you have read, understood, and agreed to be bound by the terms of this Agreement. If you do not accept these terms, you are not authorized to access or use the Website or any of its Services.
Contacting Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, you may contact us through the following:
Email: info@motocare.com.sa
Website: www.motocare.com.sa
This document was last updated on April 2025
